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Technical

Did you think of your password a bit too quick? No problem. Click on password reminder and we’ll send you a new password to your account email address. Don’t worry if it’s complicated. Once you’ve logged in you can go to my account and set it to something more memorable.

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Q. Why am I stuck in a queue?

To help manage traffic, Footpatrol uses a queuing system to not overload the site. We understand this can be frustrating, especially when trying to buy a high-profile release. We appreciate your patience and the fact that you are choosing to shop with us.

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Unsubscribe from marketing emails

To unsubscribe from our marketing emails, you can remove yourself immediately by clicking the 'unsubscribe' link that can be found at the bottom of one of our promotional emails.
Alternatively, click here to complete our customer service form, by selecting "How do I unsubscribe from your marketing emails?" Please be sure to include your full name and all email addresses you want to unsubscribe.
It may take up to 72 hours for this to be active.
If you no longer have access to one of our emails, please contact our Customer Service team who will be happy to action this request for you.